Privacy Policy
1. Who we are
Harmony Intelligence Pty Ltd provides AI-powered security testing. In this policy, "we", "us" and "our" mean Harmony Intelligence.
This policy explains how we handle personal information when you visit harmonyintelligence.com, contact us, or sign up as a customer.
Questions or requests about your personal information: privacy@harmonyintelligence.com.
2. What we collect
We only collect what you give us, plus a small amount of technical information needed to run the site and keep a record of agreements.
| When | What we collect |
|---|---|
| You contact us or book a demo | Name, work email, organisation, phone (optional), country, how you found us, your message |
| You sign up as a customer | Name, work email, role, company, the version of our Terms you agreed to, the commercial terms shown to you (paid engagements), the date and time you agreed, your IP address and browser type (user agent) |
| You visit our website | Pages viewed, referring site, browser, device type and approximate country |
| You email or meet with us | Your contact details and what you send us |
We do not sell personal information.
3. How and why we use it
| Purpose | Information used | Legal basis (GDPR / UK GDPR) |
|---|---|---|
| Reply to enquiries and arrange demos | Contact form details | Our legitimate interest in responding to people who contact us |
| Set up and deliver our services | Customer sign-up details | Performing our contract with you or your company |
| Keep a record that our Terms were accepted, and by whom | Acceptance record, including IP address and user agent | Our legitimate interest in being able to prove an agreement, and to meet legal obligations |
| Understand how our website is used | Website analytics (aggregated) | Our legitimate interest in improving our website |
| Protect our site from spam and abuse | Form data, IP address | Our legitimate interest in keeping our services secure |
4. Who we share it with
We share personal information only with service providers that help us run our business, under their own data protection terms. They may only use it to provide their service to us.
These include providers of:
- website hosting
- databases and business productivity tools
- email and internal team messaging
- website analytics
We may also share information with our professional advisers, such as lawyers and accountants.
We may also disclose information if required by law, to protect our rights, or as part of a merger or sale of our business.
5. International transfers
Our team and service providers are located in several countries, including the United States. Your information may therefore be handled outside your country.
Where we transfer personal information out of the EU, UK or Australia, we use the safeguards required by law.
6. How long we keep it
We keep personal information only for as long as we need it for the purposes above, including to meet legal, accounting and contractual obligations. For example, we keep records of agreements for as long as we may need to show what was agreed.
When we no longer need it, we take reasonable steps to delete or de-identify it.
7. Security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No system is completely secure. If a data breach is likely to cause you serious harm, we will notify you as required by law.
8. Your rights
Depending on where you live, you can ask us to:
- access the personal information we hold about you
- correct it if it's wrong
- delete it, unless we need to keep it (for example, a record of an agreement)
- restrict or object to how we use it
- give you a copy in a portable format
Email privacy@harmonyintelligence.com and we will respond within a reasonable time. We may need to confirm your identity first.
If you're unhappy with how we handle your information, please contact us first. You can also complain to your local regulator, such as the Office of the Australian Information Commissioner, the UK ICO, or your EU data protection authority.
9. Customer code and data
This policy does not cover source code, systems or data that customers give us access to for security testing. That is governed by our Terms or the customer's agreement with us. In that role we act on the customer's instructions, and the customer remains responsible for any personal information within it.
10. Changes to this policy
We may update this policy. The latest version will always be on this page, with its effective date.